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DISE CRMTelegram chats asa sales pipeline

DISE CRM is a team workspace for managing Telegram conversations as a sales pipeline. We built the web application, the backend and the Telegram integration: chat sync, sales stages, tasks, reminders and team notes.

  • Business automation & CRM
  • Telegram integration
  • Web application
Sales pipeline board where a synced Telegram chat moves from Lead to Contacted with a follow-up task assigned

Projectfacts

A Telegram-centred CRM web application, built by LegioSoft for the client behind DISE CRM.

Client
Owner of a Telegram sales CRM
Location
Not disclosed
Industry
Sales software, CRM
Project
Web application and API
Technology
  • React
  • .NET 7
  • PostgreSQL
  • SignalR
  • Telegram Bot API
The brief

Sales chats need a shared process

Some teams sell through Telegram. A conversation can lead to a call, an invoice or a task for a colleague, and those steps need a record of their own. The CRM keeps the chat and the team's work on it together.

Pipeline

Selected chats become pipeline cards

A user picks which Telegram folders to sync. Private and group chats appear as cards that the team moves through sales stages and filters by unread, unanswered or mentions.

Follow-up

Every follow-up has an owner

Tasks on a conversation carry an assignee, a priority and an optional reminder. Team notes stay separate from the customer chat, and To do and Done views show what remains.

How it fits together

From a Telegram chat to follow-up

The customer conversation stays in Telegram. The team's work on it lives in the CRM.

  1. Connect

    Connect Telegram and join a team workspace.

  2. Sync

    Pick folders; their chats become cards on the board.

  3. Work

    Move cards through stages and filter what needs a reply.

  4. Discuss

    Talk it over in team notes, apart from the customer chat.

  5. Follow up

    Assign tasks and set reminders with notifications.

Our part

What LegioSoft built

The React web application, the .NET API and the Telegram integration that connect customer chats with stages, tasks and team notes.

  • Telegram chat sync
  • Shared sales pipeline
  • Tasks and reminders
  • Team notes and activity log
  • Owner-controlled stage settings
  • Live updates and notifications
Built with
  • React
  • .NET 7
  • PostgreSQL
  • SignalR
  • Telegram Bot API

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