Privacy Policy

Last Updated: 7 March 2025

1. Introduction

LEGIOSOFT SOLUTIONS S.L. (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share the information gathered when you visit legiosoft.net (the “Website”), use our contact forms, submit via our careers page, or interact with our security and analytics features.

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Contact and Inquiry Information

When you submit a request through our contact form, we may collect personal information you voluntarily provide, such as your name, email address, phone number, and any other details included in your message. In addition, we associate your contact form request with UTM parameters for the duration of your session only, without storing identifiers on your device if analytical consent has not been granted.

2.2 Career Application Information

If you apply for a position through our careers page, you may upload documents like resumes or CVs that contain personal information (e.g., name, contact details, educational background, and work experience).

2.3 Automatically Collected Technical Information

We use Cloudflare’s services, including Turnstile (our CAPTCHA solution) and DDoS protection tools, which may process certain non-personal technical data—such as IP addresses, browser type, device information, and usage patterns—to secure our Website against malicious activity and ensure its availability. Additionally, Cloudflare is used to determine your country based on your IP address. We store only one-way anonymized IP addresses that cannot be de-anonymized, and raw IP addresses are not retained.

2.4 Analytics and Tracking Information

In order to enhance our services and better understand user behavior, we collect aggregated, non-personally identifiable data using multiple tools:

• Technical Cookies: We use technical cookies to ensure the security and functionality of our Website. These cookies can serve analytical, technical, and security purposes based on the consent provided.
• Google Analytics: We use Google Analytics to collect analytical data, which helps us improve our services and the overall user experience.
• Facebook Pixel: We employ Facebook Pixel for advertising purposes and to deliver better, more targeted services.
• Cloudflare Web Analytics: In addition to the above, Cloudflare Web Analytics collects aggregated data such as page views, referral sources, and browser types without using cookies to track individuals across sites.

3. How We Use Your Information

We use the information we collect to:

• Respond to and manage inquiries or requests you submit through our contact form.
• Review and process your job application if you submit a resume or CV for a career opportunity.
• Secure and maintain the functionality of our Website through DDoS protection, CAPTCHA validation, and the use of technical cookies.
• Understand and improve user experience on our Website by analyzing aggregated analytics data from multiple sources.
• Deliver targeted advertising and enhanced services via tools such as Facebook Pixel and Google Analytics.
• Comply with legal obligations and protect our rights and interests.

4. Legal Basis for Processing

• Legitimate Interests: We rely on our legitimate interests in providing a secure, functional, and user-friendly Website. This includes the use of security measures like technical cookies, CAPTCHA, and aggregated analytics data.
• Consent: When you submit personal information through the contact form or careers page, you are voluntarily providing that data and, where applicable, granting consent for the use of analytical and technical tracking tools.
• Contractual Necessity: When you contact us for information or apply for a job, we process your data to take steps at your request prior to potentially entering into an agreement (e.g., an employment contract).

5. Cookies and Tracking Technologies

We use technical cookies that are essential for the security and functionality of our Website. Depending on the consent provided, these cookies may also serve analytical and security purposes. In addition, our tracking tools such as Google Analytics and Facebook Pixel are employed to collect data to enhance user experience and provide better services. Cloudflare is used for both technical protection and to determine the visitor's country based on IP address.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. For example:

• Contact form inquiries may be retained until we have adequately addressed your request.
• Job application data may be retained for the duration of the recruitment process and, if applicable, for a limited period thereafter if required by law.

Once no longer needed, we will securely delete or anonymize your data.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While no online service is completely risk-free, we strive to maintain a high level of security and rely on trusted providers like Cloudflare, Google Analytics, and Facebook Pixel for additional protection.

8. Disclosure of Your Information

We may share your personal information with:

• Service providers who assist with our operations (e.g., hosting, security services, analytics, and advertising). These parties are bound by confidentiality agreements.
• Law enforcement or regulatory authorities if required by law or in response to a valid legal request.
• Potential acquirers or investors in the event of a business transaction, such as a merger or acquisition, with appropriate safeguards in place.

9. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, to protect your data.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete the data we hold about you. You may also have the right to object to certain processing or request restrictions. To exercise any of these rights, please contact us using the details provided below.

11. Third-Party Links

Our Website may contain links to third-party websites not controlled or operated by us. We are not responsible for the privacy practices or content of such external sites. We recommend reviewing their privacy policies before providing any personal information.

12. Children’s Privacy

Our Website is not intended for children under [13/16], and we do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was last revised. Any changes become effective when posted on this page, and your continued use of the Website after changes are posted indicates your acceptance.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

LEGIOSOFT SOLUTIONS S.L.

Spain, Calle de les Garrigues 1, p. 11, Valencia, 46001

[email protected]

By using our Website, you acknowledge that you have read and understood this Privacy Policy.